Returns & Exchanges Policy

At ING Premium Sports, we are committed to your peak performance and offer a 30-day return policy for unused gear in its original packaging. If you are not completely satisfied with your purchase, we provide a seamless process to ensure you get the right equipment for your needs.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for the return.

• 2.
  Pack Your Gear

  Ensure the items are in their original, unused condition with all tags attached, and pack them securely in the original shipping box.

• 3.
  Ship the Package

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.